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#431090 - 09/03/08 07:30 AM
Klass Jewelry
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SheTiger
Mentor
Registered: 10/04/06
Posts: 1060
Loc: South Carolina
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Absolute first class service from Klass Jewelry (Ebay ID - dkinla17buw). David Klass went far and beyond my expectations. I originally ordered one of his semi mounts and when I received it I was taken aback by the exceptional quality and weight of the ring. Buying something sight unseen is always a risk that you won’t like it once you try it on as well as you do from pictures. The only problem I had is that it just did not have enough bling for me since there were only .31cts of diamonds on this particular mount, other than that I was so impressed at the quality and the price of this setting. Since he has a return policy, I notified him by email that I would be returning it but that I had browsed through his other settings and found another one that I knew was the one but it was for a larger stone. He wrote me back and informed me that he makes all of his settings and would be more than happy to cast another one of that setting to fit my size stone and there would be no additional cost. Since I had to return the original setting to him I also sent him my blue moissanite which he offered to set for free once my ring setting was finished. He refunded me as soon as he got the original setting back. He told me it would take about 3 weeks and that I did not have to pay for the new setting until it was finished.
I don’t think I have ever experienced a better transaction on Ebay. From start to finish I was given exceptional customer service and would highly recommend him to anyone, anytime, anyday!
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#431098 - 09/03/08 07:47 AM
Re: Klass Jewelry
[Re: Casey]
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Blingaholic
BTD Crown Jewel
Registered: 03/25/07
Posts: 15466
Loc: VA
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how awesome for you and for david klass, shetiger! i'm sure he'll appreciate the referrals. thank you for sharing!
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#431099 - 09/03/08 07:47 AM
Re: Klass Jewelry
[Re: Casey]
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upgradable
Connoisseur
Registered: 08/01/06
Posts: 2185
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Wow!! Thanks for sharing the glowing recommendation! I'm always on the lookout for great mounting, and I'm putting Klass on my Favorite Sellers list. Thanks She!!
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#431278 - 09/03/08 03:04 PM
Re: Klass Jewelry
[Re: upgradable]
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emilybemilyboo
Ashaholic
Registered: 06/18/08
Posts: 355
Loc: Atlanta
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I'm glad you posted this, I also just ordered a gorgeous piece from Klass, and it arrived the very next day. I'm actually going to be sending it back to be resized (which he is guaranteeing 100%), but he has been extremely professional and accommodating so far.
Edited by emilybemilyboo (09/03/08 03:04 PM)
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#482390 - 04/02/09 08:13 PM
Re: Klass Jewelry
[Re: emilybemilyboo]
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diamonds247
The Florentine Diamond
Registered: 07/10/06
Posts: 5749
Loc: Arizona
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Is this seller still a good one to be working with? I am thinking about purchasing a ring from him.
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#482412 - 04/02/09 09:18 PM
Re: Klass Jewelry
[Re: diamonds247]
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LolaSanchez
Fiend
Registered: 09/16/08
Posts: 150
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My better half purchased a setting from klass in january for a joint venture with me -- he bought the setting and i bought the blue moissy. the setting is very nice, especially for the price! i'm very pleased with how the ring turned out. that reminds me -- i need to post pics of this one (where is my head? )
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#482414 - 04/02/09 09:28 PM
Re: Klass Jewelry
[Re: LolaSanchez]
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wiigal
Afficionado
Registered: 01/12/09
Posts: 431
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D247, I had him make a custom make setting for me, but it didn't turn out well. Luckily I was able to return the setting for a full refund, but I realized that he had filed down one side of my moissy after I had it taken out of the setting.
He is great with emails and answers very quickly though. I would not hesitate to buy his premade settings as you can return it if you don't like it, but would probably not recommend custom made from him. He looked like he did really good custom work before, but maybe he has changed his staff or something like that, and the work now isn't as great. I have a post that I wrote on this a few weeks ago.
http://betterthandiamond.com/discussion/ubbthreads.php/ubb/showflat/Number/472222#Post472222
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#483580 - 04/07/09 07:51 PM
Re: Klass Jewelry
[Re: wiigal]
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tpdt
Craving
Registered: 02/19/09
Posts: 88
Loc: South Carolina
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I just got a semi-mount made by david klass and he did an absolute fantastic job!!!! He made the ring from pictures that i sent him of my dream engagement ring which is the Tiffany legacy with graduated side stones! It definitely surpassed my expectations. I will def. post some pics when i get my camera back!!!
Edited by tpdt (04/07/09 07:51 PM)
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